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折優惠：HK$160
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Business Process Management, Second Edition: Practical Guidelines to Successful Implementations (Paperback)
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訂購需時10-14天
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This easy-to-use guide provides a practical framework, complete with a set of tools and techniques, to successfully implement business process management projects. This edition includes checklists of all phases and steps, summaries of tools per phase, and an overview of business process trends.
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